Sage CRM is the leading provider of relationship management software for mid sized companies and small office/home office businesses. The company is known for building products that are, easy to use, quick to deploy, provide integration with leading back-office solutions and anytime, anywhere access to critical information. The company’s products include SalesLogix, the mid-market CRM leader (customer relationship management) used by over 7000 companies; and ACT!, the best-selling contact manager used by more than 4 million users and thousands of corporations worldwide.

Sage CRM is a wholly owned subsidiary of the Sage Group, plc, the leading supplier of business management software and related products and services to the small to medium sized business community worldwide.

In a world where customers can switch brands at the click of a mouse, cultivating and caring for customers is more critical - and more difficult - than ever before. Traditional CRM-only solutions focus squarely on the front office. We believe the key to attracting and retaining customers is through an open architecture that interconnects the front office, the back office and the Internet (or Web office).

Our open architecture enables companies to build cohesive, complete customer histories that can be shared across departments and geographies. Companies enter information once and make it available immediately to everyone who needs it. With the front office linked to the back office, employees on the front lines have the inventory, order processing and shipment status information they need to make all customer interactions as productive as possible. Back-office personnel know the status of in-process deals and support issues that could affect customer billing and payments. Because all points of contact with the customer share the same knowledge base, the customer has a consistent experience regardless of whom they interact with. The results are increased sales, higher retention rates and repeat business.